[{"data":1,"prerenderedAt":150},["ShallowReactive",2],{"service_rules-en":3},{"id":4,"title":5,"body":6,"description":142,"extension":143,"meta":144,"navigation":145,"path":146,"seo":147,"stem":148,"__hash__":149},"service_rules/service_rules/en.md","General information and flight rules",{"type":7,"value":8,"toc":130},"minimal",[9,14,18,22,25,29,51,54,58,61,65,76,78,82,85,88,92],[10,11,13],"h3",{"id":12},"time-and-route","Time and Route",[15,16,17],"p",{},"The hot air balloon flying season lasts from May 1 to September 30 (inclusive). Flights are conducted early in the morning from 5 AM to 9 AM (about 1-2 hours after sunrise) and in the evening from 6 PM to 10 PM (1-2 hours before sunset). The hot air balloon moves only with the wind, so it is not possible to predict the exact flight route or landing location in advance. Usually, the hot air balloon lands in an easily accessible meadow for vehicles and the ground crew. Preparing the balloon for flight takes about 20-30 minutes.",[10,19,21],{"id":20},"clothing","Clothing",[15,23,24],{},"During the flight, clothing must cover the entire body. The most suitable fabric is cotton. It is recommended to bring a hat or cap for sun protection. Footwear should be comfortable, non-restrictive, and should not limit mobility; preferably, it should have ankle support.",[10,26,28],{"id":27},"included-in-the-service-price","Included in the Service Price",[30,31,32,36,39,42,45,48],"ol",{},[33,34,35],"li",{},"A flight lasting no less than 40 minutes",[33,37,38],{},"Passenger safety briefing before the flight",[33,40,41],{},"Passenger insurance (insurance does not cover lost or damaged personal belongings during the service)",[33,43,44],{},"A glass of sparkling beverage",[33,46,47],{},"Passenger reception and transport to the designated meeting point",[33,49,50],{},"Flight gratitude/certificate presentation",[52,53],"br",{},[10,55,57],{"id":56},"flight-cancellation","Flight Cancellation",[15,59,60],{},"Safe hot air balloon flights require suitable meteorological conditions. Therefore, for safety reasons (e.g., due to changing weather conditions), the flight may not take place. In such cases, the service time may be rescheduled to another day by mutual agreement. Additional costs incurred by the client (e.g., travel expenses to the meeting point) will not be compensated.",[10,62,64],{"id":63},"additional-information","Additional Information",[30,66,67,70,73],{},[33,68,69],{},"The provision of the service on a specific day chosen by the client is not guaranteed.",[33,71,72],{},"The service is not guaranteed if the client provided false, inaccurate, misleading, or incomplete data during booking.",[33,74,75],{},"If the passenger is more than 15 minutes late to the meeting point, the service will not be provided, and the payment will not be refunded.",[52,77],{},[10,79,81],{"id":80},"aircraft-experiences-about-me-my-contacts-contact-now-faq","AIRCRAFT EXPERIENCES ABOUT ME MY CONTACTS CONTACT NOW FAQ",[15,83,84],{},"Although professional and verified measures are taken to ensure passenger safety, some risks are inherent in every activity and cannot be eliminated without destroying its uniqueness. Possible risks include lost or damaged equipment, accidental injuries, illnesses, and, in extreme cases, irreversible trauma or death. We do not take responsibility for the activities clients choose to participate in. Clients assume full responsibility for the stated potential risks and any unspecified risks associated with this type of activity. Participation in any activity is entirely voluntary and depends on the participant's choice, despite its inherent risks and awareness of them.",[15,86,87],{},"During the service, clients agree and commit to taking all necessary measures to ensure maximum safety, including but not limited to the proper use of safety equipment (seat belts, harnesses, and/or flotation devices) and compliance with all verbal and/or written health and safety warnings. We are not responsible for losses or damages resulting from clients failing to follow safety instructions, flight rules, or ignoring warnings.",[10,89,91],{"id":90},"service-provision-rules","SERVICE PROVISION RULES",[30,93,94,97,100,103,106,109,112,115,118,121,124,127],{},[33,95,96],{},"Persons younger than 6 years old or shorter than 110 cm cannot participate in hot air balloon flights.",[33,98,99],{},"Individuals under 16 years old cannot fly without an accompanying adult.",[33,101,102],{},"A hot air balloon flight is an active activity that requires a certain level of physical fitness: passengers should be able to safely enter and exit the balloon basket. Guests can assess their ability to do so or seek assistance from our ground crew, who will gladly help if needed. However, we do not take responsibility for adverse health conditions, as passengers participate in this activity with an understanding of the associated risks.",[33,104,105],{},"Hot air balloon flights are not recommended for pregnant women. Those in their first trimester are allowed to fly, but women in their second or third trimester are not permitted to fly.",[33,107,108],{},"The activity is not recommended for guests who have undergone major surgery in the past six months, those who have suffered a broken leg or arm in the past six months, or individuals with chronic back or neck pain or injuries. If passengers have concerns about their health condition, they should consult their family doctor or a qualified specialist and the service provider before the flight.",[33,110,111],{},"Smoking is prohibited inside the balloon basket and within 20 meters of the balloon envelope, basket, or trailer. Smoking is also not allowed in ground vehicles used for service provision.",[33,113,114],{},"The consumption of alcoholic beverages before and during the flight is strictly prohibited (except when drinks are provided as part of the service). Passengers under the influence of narcotic and/or psychotropic substances will not be allowed to participate.",[33,116,117],{},"The use of sharp and glass objects during the flight is strictly prohibited.",[33,119,120],{},"High-heeled shoes are not allowed during the flight.",[33,122,123],{},"Passengers are responsible for the safety of their own photography, video, and other personal equipment. We do not take responsibility for any items passengers bring on the flight. The total weight of these items must not exceed 2 kg.",[33,125,126],{},"We reserve the right to refuse service to individuals whose behavior endangers the safety and enjoyment of the group. Passengers flying with us agree to acknowledge the pilot's authority and accept their decisions. Employees have the right to a safe working environment, and guests have the right to a pleasant experience. Any threat to safety, physical or verbal, or inappropriate behavior may result in service refusal. If the pilot requests that a guest leave the flight, the payment will not be refunded, and the guest is responsible for their travel expenses and arrangements.",[33,128,129],{},"The service is not provided to individuals who, for any reason, cannot stand and hold onto the basket handles with both hands during the flight and landing.",{"title":131,"searchDepth":132,"depth":132,"links":133},"",2,[134,136,137,138,139,140,141],{"id":12,"depth":135,"text":13},3,{"id":20,"depth":135,"text":21},{"id":27,"depth":135,"text":28},{"id":56,"depth":135,"text":57},{"id":63,"depth":135,"text":64},{"id":80,"depth":135,"text":81},{"id":90,"depth":135,"text":91},"Service rules","md",{},true,"/service_rules/en",{"title":5,"description":142},"service_rules/en","nCFlS_dvmFOAjuNs_1GdqgYGK9e7dok_coRYp9pRG4w",1744915698359]